Last updated September 9, 2026

Sub-processors

1. Overview

Uprityrelies on third-party service providers to deliver the Service. We review available contractual, privacy, and security terms according to the provider's role and the data involved.

This page lists all current sub-processors. Changes are announced 30 days in advance via email to account holders.

2. Complete Sub-processor List

ProviderPurposeData ProcessedRegion
SupabaseDatabase, authentication, file storageAll user & business dataAWS (US, EU)
Google GeminiAI-generated review replies & insightsReview text, business nameUS
ResendTransactional email deliveryName, email, invoice dataUS
RazorpayPayment processing (India)Billing info (tokenized)India
PaddlePayment processing (International)Billing info (tokenized)International; see provider notice
HostingerApplication hostingRequest logs, error tracesDepends on deployment configuration
CloudflareCDN, DDoS protection, analytics, Turnstile bot protection on chat + public formsIP, request metadata, browser signals for TurnstileGlobal
PostHogProduct analytics & session replayUsage events, feature interactionsDepends on active configuration
Google AnalyticsWebsite traffic analyticsAnonymized page views, conversionsUS

3. Detailed Sub-processor Descriptions

Supabase

Purpose: PostgreSQL database, real-time API, authentication, and file storage.

Data: All account data, business information, review data, and user-uploaded files.

Privacy: supabase.com/privacy

Google Gemini

Purpose:Generates AI-powered review replies and audit insights. Not used to train Google’s models.

Data: Review text, business name, and optional context. Transmissions are encrypted.

Privacy: policies.google.com/privacy

Resend

Purpose: Sends transactional emails (password resets, invoices, alerts).

Data: Email address, name, invoice details.

Privacy: resend.com/privacy

Razorpay (India)

Purpose: Processes payments for Indian customers (UPI, card, net banking).

Data: Billing name, email, amount (card data is tokenized and never stored by Uprity).

Privacy: razorpay.com/privacy

Paddle (International)

Purpose: Acts as merchant of record and processes eligible international purchases.

Data: Billing name, email, amount (card data is tokenized).

Privacy: paddle.com/legal/privacy

Hostinger

Purpose: Hosts the Uprity web application.

Data: Request logs, error traces, and performance metrics.

Privacy: hostinger.com/legal/privacy-policy

Cloudflare

Purpose: CDN, DDoS protection, analytics proxy, and Turnstile bot protection on the chat widget and other public submission surfaces.

Data: IP address, request metadata, access logs. Turnstile additionally analyzes browser signals (invisible mode) to distinguish real visitors from automated traffic.

Privacy: cloudflare.com/privacypolicy · Turnstile Privacy Addendum

PostHog

Purpose: Tracks feature usage and user interactions for product improvement when enabled under the applicable consent and deployment configuration.

Data: Feature interactions, session duration, error events (no PII by default).

Privacy: posthog.com/privacy

Google Analytics

Purpose: Tracks website traffic and user behavior for analytics.

Data: Anonymized page views, referrer, device type (consent-based for EU).

Privacy: policies.google.com/privacy

4. Security Standards

Depending on the provider's role and risk, our review may consider:

  • Independent security certifications or assurance reports
  • Encryption and access-control documentation
  • Incident-response and vulnerability-management practices
  • Data-processing and international-transfer terms where applicable

5. Opting Out of Sub-processors

For certain sub-processors, you can opt out:

  • Analytics (Google Analytics, PostHog): Manage consent via the cookie banner or Settings
  • AI (Google Gemini): Disable in Settings → Features → AI Features. Disabling AI will limit automated reply generation

Core database, hosting, delivery, and payment providers cannot generally be disabled because they are necessary to provide the applicable Service.

6. Changes to Sub-processors

We may engage new sub-processors or replace existing ones. You will be notified by email 30 days in advance of any changes that materially affect the processing of your personal data.

You have the right to object to a new sub-processor within 30 days by emailing privacy@uprity.com. If you object, we will work with you to find an alternative solution or enable you to export your data and terminate your account.

7. Questions?

For questions about our sub-processors, contact: